Kerensen Case Study 2017-02-13T17:03:18+00:00

Company Profile: Kerensen Consulting, now a part of salesforce.com, is an operational consulting firm, capable of designing and managing projects with a strong impact on the business, in both a local and international environment. They offer their customers three service lines: Consulting, Business Solutions and Technology Services on a variety of practices such as CRM, Sales Process, Marketing Automation and Enterprise Architecture.

Kerensen Consulting was the first Salesforce Platinum Partner in France and has established strategic alliances with leading companies such as Exact Target, Zuora, Apttus and CloudApps

As Salesforce.com’s first Platinum Partner in France, Kerensen Consulting counted the majority of Salesforce.com’s install base in Western Europe as customers, with many of them having been engaged in pilots or full roll-outs of SuMo Motivate to help deep dive into the health of their CRM system.

SuMo Motivate can help businesses closely look into their sales and services process so they can effectively coach struggling employees, reward those practicing winning behaviours and create a standard set of activities that invariable lead to successful outcomes across entire teams.

By acting as a provider, adviser and implementation partner for SuMo Motivate, Kerensen Consulting is able to help customers maximise their Salesforce.com investment, extending the company’s detailed knowledge of best-practice CRM processes into the world of behavioural motivation, utilising data analysis and gamification to boost results even further.