Monitor the health of your sales process KPIs to ensure your vital signs remain strong
Discover the path to success navigated by your top performing sales reps
Increase sales by motivating more of the winning behaviours based on the insight gained
Deliver Service Excellence
Learn the behavioural habits of your most effective customer service agents
Coach every agent to deliver service excellence with every customer touch point
Accelerate the achievement of your service led KPIs using game mechanics
SuMo accelerates success across the core middle ground of your team.
We call this “moving the middle” and it’s the fastest way to increase your team’s performance.
How does SuMo do it?
Monitors Your Vital Signs
Discovers Your Winning Way
Delivers Intelligent Coaching
SuMo monitors and provides detailed insight into the health of your Sales & Customer Service KPIs right across your end-to-end process, making sure everything stays on track and your vital signs remain strong.
SuMo tracks the habits exhibited by your top performers. From this insight, the innovation they bring to your core sales process KPIs can be identified. This is what we like to call uncovering “The Winning Way”!
Based on the insight gained from monitoring your core process KPIs and from uncovering your “winning way”, SuMo deploys intelligent coaching prompts that motivate winning behaviours across your team.